The warranty of the Carqon applies for:
- Five years regarding manufacturing and/or material defects of the frame
- One year regarding manufacturing and/or material defects of the box and door
- Two years for manufacturing and/or material defects of electrical parts
- Six months for all accessories from the date the product is sold, rented, leased, or donated to the buyer
- Carqon show models are covered by fifty percent (50%) of each of the above mentioned.
Validity of warranty
To maintain the validity of the warranty services, you are obligated to have a professional first inspection carried out, at least 2 months after purchasing your cargo bike or after the first 100 km/62 miles of riding, whichever comes first. The first inspection may be carried by your local Carqon dealer.