The warranty period for the seatcusions is 24 months from the date of purchase as indicated on the proof of purchase. Always keep the proof of purchase in a safe place. To claim under this manufacturer's warranty, you must first contact your Carqon dealer. If the seller is unable to repair the defect or if you purchased the product directly from Carqon, you can contact Carqon by sending an email to service@carqon.com.