First get in contact with your Carqon dealer. The Carqon dealer is your primary contact when something is wrong. If your dealer does not or cannot offer a solution, your dealer or you can contact the service department of Carqon via Email or by Phone.

Netherlands, Belgium, other countries:
Email:       info@carqon.nl
Email:       service@carqon.com
Phone:     +31248080218

Germany:
Email:    info@carqon.de
Email:    service@carqon.de
Phone: +4920380481174

France:
Email:     info@carqon.fr
Email:     service@carqon.fr
Phone:    +33366880567